General Data Protection Regulation

Last Updated: 10 September 2024

Paniac is committed to complying with the General Data Protection Regulation (GDPR) for users located in the European Economic Area (EEA). This page outlines how we handle personal data in accordance with GDPR requirements and your rights as a data subject.

1. Introduction

At Paniac, we are committed to protecting your personal data and respecting your privacy. This GDPR Compliance document outlines how we handle your personal data in accordance with the General Data Protection Regulation (GDPR).

2. Data Controller

The data controller responsible for the processing of your personal data is:

support@paniac.app

3. Personal Data We Collect

In compliance with GDPR, we collect and process personal data to provide and improve our Service. Below is an overview of the types of personal data we may collect:

3.1 Directly Provided Personal Data

We collect personal data that you provide directly when you:

  • Register for an Account: Your name, email address, phone number, and other contact details.
  • Make a Purchase: Payment information, such as credit card details or billing address.
  • Create a Team Account: Information about your organization, team members, and their contact details.
  • Contact Us: Any additional information you provide when you contact our support team or provide feedback.

3.2 Automatically Collected Personal Data

We collect certain information automatically when you use our Service, including:

  • Device Information: Details about the device you use to access our Service, such as IP address, operating system, browser type, and device identifiers.
  • Usage Data: Information about how you interact with our Service, including pages viewed, links clicked, and time spent on the Service.
  • Log Data: Records of your interactions with the Service, including error logs, access times, and other diagnostic information.

3.3 Data from Third-Party Services

If you use third-party services or integrate with Paniac Extensions, we may collect data from these sources to enhance your experience. This can include:

  • Extension Data: Information relevant to the third-party extensions or services you use, such as alert triggers or status updates.
  • Integration Data: Data shared with us through integrations with other platforms or services to provide seamless functionality.

We only collect and process personal data that is necessary for the purposes described in our Privacy Policy. If you have any questions or concerns about the data we collect, please contact us at support@paniac.app.

4. Purpose and Legal Basis for Processing

We process your personal data for the following purposes:

  • To provide and maintain our services
  • To manage your account and subscription
  • To communicate with you about updates, offers, and services
  • To comply with legal obligations

The legal basis for processing your personal data includes your consent, the performance of a contract, compliance with legal obligations, and our legitimate interests.

5. Your Rights Under GDPR

Under GDPR, you have the following rights regarding your personal data:

  • Right to Access: You have the right to request access to your personal data and receive information about how we process it.
  • Right to Rectification: You have the right to request the correction of inaccurate or incomplete personal data.
  • Right to Erasure: You have the right to request the deletion of your personal data under certain circumstances.
  • Right to Restrict Processing: You have the right to request the restriction of processing your personal data under certain conditions.
  • Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and have the right to transmit it to another controller.
  • Right to Object: You have the right to object to the processing of your personal data under certain conditions.
  • Right to Withdraw Consent: You have the right to withdraw your consent at any time where we rely on your consent to process your personal data.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

7. Data Security

We implement appropriate technical and organizational measures to ensure the security of your personal data and protect it against unauthorized or unlawful processing, accidental loss, destruction, or damage.

8. Third-Party Disclosure

We may share your personal data with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer support. These service providers are obligated to protect your personal data and use it only for the purposes for which it was disclosed.

9. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure that such transfers are conducted in compliance with GDPR requirements and appropriate safeguards are in place.

10. Changes to This Document

We may update this GDPR Compliance document from time to time. We will notify you of any changes by posting the new document on this page and updating the "Last Updated" date. We encourage you to review this document periodically for any changes.

11. Contact Us

If you have any questions, concerns, or requests regarding this GDPR Compliance document or your personal data, please contact us at:

support@paniac.app

By using our services, you acknowledge that you have read and understood this GDPR Compliance document and agree to be bound by its terms.